Frequently Asked Questions
Frequently Asked Questions
Our coffee is roasted to order, guaranteeing the freshest possible coffee. Every bag that leaves the roaster has a “roasted on” date stamped on the top sealed edge, so you can know exactly when it was roasted. You can tell it’s the top 1% coffee in the world once you take that first sip.
Your beans’ greatest enemies are air, moisture, heat, and light. To preserve your beans’ fresh roasted flavor as long as possible, store them in a dark, air-tight container at room temperature.
Our coffee is all ethically grown, guaranteeing farmer safety. It's shade-grown, guaranteeing bird habitat while preventing soil erosion. It’s fairly traded, guaranteeing a fair wage as the landowners and farmers determine price and farming practices.
Yes! First and foremost, whenever possible, grind directly before brewing. This will help maintain freshness, and allow you to get the most from your coffee. Additionally, we recommend a heaping tablespoon per two cups of coffee (8oz cups).
Every bag is 12 ounces of coffee which makes about 28 cups of glorious tasting coffee.
Subscription & Shipping Questions
- 1. Pick your roast, grind and shipping frequency.
- 2. We roast your coffee to order.
- 3. We ship your coffee to you or your lucky gift recipient.
- 4. 100% of the profit from your coffee purchase goes to military families.
Every day we benefit from the sacrifice of our military families. These families are paying the heaviest price for our whole American family. As a business owned by a father/son team, family is a top priority. This is why we have committed 100% of the profits of Honorbound Coffee to support those who serve and protect us.
We ship all our Coffee 1-3 days so that it arrives as fresh as possible. The closer you are to Seattle, WA the more likely it will be 1 day. If you order after our last shipment on Friday then it will be 1-3 days from Monday.
We'd be very sad to see you go, but be assured, we have a 100% guaranteed no-hassle cancelation policy. All you do is call 844-94-HONOR and let us know you'd like to cancel.
To update your credit card, change your address, or modify your shipping schedule or date, simply call us at 844-94-HONOR (Monday-Friday, 7am - 4pm PST). You can also make the above changes (with the exception of your credit card updates) through email (email@example.com) or live chat at our website.
Generally, we try and ship all packages the next business day from when the order was placed. If you ever have a question on the status of your order, just shoot us a message via our contact form.
Please check your spam folder and add us to your contact list so the emails do not continue going to your spam. If you don't see it there, email us so we can confirm your email on file and resend a confirmation. Email: firstname.lastname@example.org
On the top right of our homepage you will see a login button Click on that and then select "Forgot Your Password?" You will be able to enter the email address you used to order and get a new password sent to you.
Log in to the customer portal by using the Login button at the top right of the homepage. In the customer portal click on "Address Book."
Since we roast all our coffee to order we cannot resell any coffee returned to us. For that reason we do not accept returns. Please call us if you need a refund for extenuating circumstances 844-94-HONOR.
We are located just outside of Seattle, WA on Camano Island.